From bonus wagering and withdrawals to cricket betting and referrals — find clear, detailed answers to the most frequently asked questions about Bitjile, all on one page.
Browse the categories below to find the information you need.
Welcome bonuses, reload offers, cashback, and wagering requirements — you'll find answers to all bonus-related questions in the FAQ below.
Everything you need to know about payments via bKash, Nagad, Rocket, and bank — minimum amounts, processing times, and limits, all in detail.
How to bet on cricket, football, and other sports, how to read odds, and how to place live bets.
Everything you need to know about password resets, KYC verification, account updates, and security.
How much bonus you earn for referring a friend, how to claim it, and where to find your referral code — all covered here.
What to do if the app won't open, how to clear cache, and tips for using the site on mobile.
The questions below are the ones Bitjile members ask most often — each one is answered in detail.
Welcome bonus example:
Which games count toward the wager: Slots count at 100%. Live Casino tables may count at 20%–50%. Sports Betting counts in full when the odds are 1.5 or higher.
Option 1 — Direct access with OTP:
Option 2 — Get help from the support team:
Step-by-Step Guide:
Live Betting: You can also place bets in real time while a match is in progress. Odds update after every ball. The minimum bet is ৳20, and the maximum stake on a single bet is determined by your VIP tier.
Minimum deposit by method:
Maximum deposit limit: Up to ৳1,00,000 per day for regular members. VIP members enjoy a higher limit.
To claim the welcome bonus: A minimum first deposit of ৳100 is all it takes to activate the 150% welcome bonus. The more you deposit, the more bonus you receive.
Deposit processing time: Instant for bKash and Nagad (typically within 1 minute). Bank transfers may take 15–30 minutes.
Check these first:
If it still won't load: There may be brief maintenance underway. Reach out via live chat or email support@bitjile.xyz — issues are typically resolved within 30 minutes.
Withdrawal Steps:
Processing times by method:
KYC Required: You'll need to verify your identity using your NID before your first withdrawal. Once that's done, all future withdrawals are processed without any holdups. Bitjile does not charge any withdrawal fees of its own.
How the referral bonus works:
Bonus amount: The referrer typically receives 10% of their friend's first deposit as a bonus — up to ৳500. The referred friend still gets the standard 150% welcome bonus. A single member can earn referral bonuses for up to 50 friends.
Where to Find Your Bonuses: The referral bonus will appear in your bonus wallet after logging in. It's usually credited within 1 hour of your friend's deposit being confirmed.
Our Bangla-speaking support team is available around the clock, 24 hours a day. Feel free to reach out with any questions.
Bitjile- every day, thousands of members come to our support team with all kinds of questions. This FAQ This page was created to bring answers to the most frequently asked questions together in one place — saving you time and helping you resolve any issue quickly.
Bitjile FAQreceives the most questions about bonuses and wagering requirements. Many members assume a bonus can be withdrawn immediately — in practice, wagering requirements must be met first. This is standard across all platforms, and Bitjilethe conditions are relatively straightforward to meet.
The second most common topic is payments — especially withdrawal times. Many platforms in Bangladesh take days to process withdrawals. Bitjilewithdrawals via bKash and Nagad average just 3 minutes — one of the fastest turnaround times in the industry. Just keep in mind that KYC verification is mandatory before your first withdrawal, so completing it early will save you any confusion later.
Cricket Betting Bitjile FAQgets a lot of questions. The passion for Bangladesh cricket runs deep here — with IPL, BPL, and Bangladesh National Team matches Bitjile- millions of bets are placed here. The Live Betting feature sees the highest usage — because odds shift in real time as the match unfolds, and a well-timed bet can lead to a big win.
The referral program is another topic that comes up frequently. Bitjile's referral system is straightforward — share your code, and once a friend registers and makes their first deposit, you'll receive a bonus. No hassle, no follow-ups needed — the bonus is credited automatically.
This Bitjile FAQ This page is updated regularly. Any new features or policy changes will be reflected here. If you still can't find an answer to your question, ask us directly in Bengali via Live Chat — our team responds within 2 minutes.