Last Updated: January 2026

Bitjile Terms & Conditions — The Complete Guide to Using the Platform

This document explains, in plain English, the terms that apply to opening an account and using Bitjile's services. By using the platform, you agree to these terms.

Version 3.2 — January 2026 In Bengali
18+
Minimum Age
10x
Bonus Wagering
9
Main Sections
24/7
Support

Key Policies at a Glance

Please take note of these key points before using Bitjile.

One Person, One Account

Each individual may hold only one Bitjile account. Opening multiple accounts using the same NID or mobile number is prohibited and will result in account suspension upon detection.

Must Be 18 or Older

Bitjile is strictly for users aged 18 and above. Age is verified during registration or KYC. If a user is identified as underage, the account will be closed and the balance forfeited.

Fair Play Guarantee

All game outcomes are determined by a certified RNG. Any detected game manipulation or foul play will result in the cancellation of the associated winnings.

Transparent Bonus Terms

The wagering requirement for each bonus is clearly stated on the relevant offer page. Claiming a bonus means you accept those terms — bonuses cannot be returned once claimed.

Data Security Guaranteed

Your personal information is never sold or shared with third parties. Data is only used in accordance with legal requirements and our privacy policy.

Right to Modify

Bitjile may update these Terms & Conditions at any time. Members will be notified in advance of significant changes via email or SMS.

This Terms & Conditions document Bitjile (bitjile.xyz) and its users. By accessing the site, creating an account, or using any of our services, you agree to be fully bound by these terms. If you do not agree with any part of these terms, please refrain from using the service.

This service is intended for individuals aged 18 and above only. BitjileBefore opening an account or using any service on Bitjile, please ensure you meet the applicable age requirement.
Section 1

General Terms & Conditions

Bitjile An online gaming platform offering Sports Betting, casino games, lottery, jackpots, and related services. The platform operates under a license issued by an international gaming commission.

  • These terms and conditions are consistent with the laws of Bangladesh and applicable international regulations.
  • Bitjile reserves the right to modify, suspend, or discontinue the service at any time, with or without prior notice.
  • Whenever any part of these Terms & Conditions is updated, the revised version will be published on the site with a new date. Members will be notified of significant changes.
  • In the event of any dispute, Bitjile's decision will be considered final, though users will have the opportunity to appeal.
  • These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall take precedence.
Please note: By using the service, you are confirming that you have read and accepted these terms — "I wasn't aware" will not be accepted as a valid reason.
Section 2

Account Registration & Management

Accurate and complete information is required to open an account on Bitjile. Providing false information may cause complications during account verification and withdrawals later on.

  • a
    Each person may hold only one account. Operating multiple accounts from the same device, IP address, NID, or mobile number is strictly prohibited.
  • b
    The name, mobile number, and NID details provided at registration can be updated later through customer support, subject to verification.
  • C
    Members are responsible for keeping their password and login credentials confidential. Bitjile will not be liable for any losses resulting from sharing account access with others.
  • D
    KYC (Know Your Customer) verification is mandatory before your first withdrawal, requiring your NID number and a mobile OTP.
  • e
    If suspicious activity is detected, Bitjile reserves the right to temporarily or permanently suspend an account without prior notice.
About KYC: Verification is usually completed within 5 minutes. Once done, all future transactions will proceed without any issues. Only one account can be verified per NID.
Section 3

Bonuses, Promotions & Rewards

Bitjile Bitjile regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms — full details are listed on the relevant offer page. The general bonus policy is outlined below.

  • The welcome bonus is available to new members only and can be claimed once on the first deposit.
  • To withdraw bonus funds, you must complete a specified wagering requirement — typically 10 times the bonus amount.
  • Bonus balance cannot be withdrawn directly — it must first be converted to real balance by meeting the required wagering conditions.
  • If bonus abuse is detected — such as claiming the same bonus across multiple accounts — the bonus will be cancelled and the account may be suspended.
  • Bitjile reserves the right to modify or cancel any bonus offer at any time. Advance notice will be provided to help you avoid losses on active bonuses.
  • Cashback bonuses are paid every Monday, calculated on the previous week's net losses according to your VIP tier.
For any questions about a bonus, read the full details on the relevant offer page or ask via Live Chat. Claiming a bonus means you have read and accepted its terms — 'I didn't read the terms' will not be accepted as a reason for a dispute.
Section 4

Payments, Deposits & Withdrawals

BitjileTransactions on Bitjile can be made via bKash, Nagad, Rocket, and direct bank transfer. All transactions are processed through Bitjile's own payment system.

  • The minimum deposit amount is ৳100 for bKash and Nagad, ৳200 for Rocket, and ৳500 for bank transfer.
  • Withdrawals must be made using the same payment method that was used for the deposit.
  • Bitjile does not charge any transaction fees. However, your mobile banking provider's own charges may apply.
  • KYC verification is mandatory before your first withdrawal. Withdrawals will be held until verification is complete.
  • The daily withdrawal limit for standard members is ৳5,00,000. This limit increases at higher VIP tiers.
  • If money laundering or fraudulent transactions are suspected, Bitjile reserves the right to investigate and suspend the relevant transactions.
Payment Details: For details on payment methods, limits, and processing times Payment Page View.
Section 5

Sports Betting Rules

BitjileSports Betting on is conducted in decimal odds format. The odds applicable at the moment a bet is accepted shall be considered final.

  • Once a bet is confirmed, it cannot be cancelled — except under specific conditions when the cash-out feature is available.
  • If a match is cancelled, the stake for the relevant bet is generally refunded, though separate rules may apply for specific markets.
  • Bitjile reserves the right to void any bets accepted at incorrect odds due to a system error.
  • Placing opposing bets on the same event to abuse bonuses (arbitrage) is strictly prohibited.
  • In live betting, odds may change due to data delays. Make sure the final odds are confirmed before your bet is accepted.
Match Abandonment & Reduction: If a match ends early or is cancelled, the settlement rules specific to each market will apply. Contact us via live chat for more details.
Section 6

Casino, Slots & Lottery

Bitjile-'s casino games all use internationally certified RNG (Random Number Generator) technology, meaning every spin or draw result is entirely random and never predetermined.

  • The RTP (Return to Player) for each game is published and independently verifiable.
  • If a game is interrupted due to a technical fault, the staked amount will be refunded.
  • Lottery draws are broadcast live and results are published on the site instantly.
  • Jackpot winnings are paid out after the amount has been verified. Large amounts may be disbursed in multiple installments.
  • Exploiting any bug or vulnerability in the game software to gain winnings is strictly prohibited, and any such winnings will be voided.
Section 7

Responsible Gaming Policy

Bitjile We believe gaming is entertainment — not a source of financial stress. To support that, we offer a range of protective tools that users can enable themselves.

  • Any member can set daily, weekly, or monthly deposit limits from their account settings.
  • Through the self-exclusion option, you can lock your account for a set period — anywhere from 7 days up to 1 year.
  • KYC verification is mandatory to prevent underage access. A PIN-lock option is also available for added family protection.
  • If you experience any gaming-related issues, you can speak with our Responsible Gaming team via live chat.
  • Bitjile will never pressure a member into increasing their limits.
For full details on our Responsible Gaming policy, please visit our Responsible Gaming Read the page.
Section 8

Privacy & Personal Information

Bitjile Member personal data is collected, stored, and used solely for the purpose of operating the service. This information is never sold to third parties.

  • Your name, mobile number, NID, and payment details are used solely for KYC verification and payment processing.
  • Browsing data and gaming behaviour are analysed to improve the platform and deliver personalised offers.
  • Information may be shared with relevant authorities when required by legal obligations.
  • Members may request the deletion of their data, though certain information may need to be retained subject to legal retention obligations.
For more information on privacy, please see our Privacy Policy Read the page.
Section 9

Account Suspension or Closure

Bitjile Bitjile reserves the right to temporarily or permanently suspend a member's account under certain circumstances. Members may also submit a request to close their own account.

  • If a breach of terms, fraud, or account misuse is detected, the account may be closed immediately.
  • If evidence of multiple account operation is found, all accounts will be closed and balances may be forfeited.
  • Before closing an account, Bitjile will give the member a reasonable opportunity to provide an explanation where appropriate.
  • Members who wish to close their account can contact Customer Support, and the request will be processed within 48 hours.
  • Upon account closure, members will be given the opportunity to withdraw their balance — unless the account was closed due to fraud.
  • Withdrawals are not possible from unverified accounts — please complete KYC verification before closing your account.
Right to Appeal: If you believe your account was closed by mistake, email us at support@bitjile.xyz. Reviews are typically completed within 72 hours.
Last Updated
These terms and conditions were last revised in January 2026. Registered members will be notified of any future updates via email and SMS.
Version 3.2
Licensed
SSL Secured
Transparent Rules
24/7 Support
Responsible Gaming
4.7/5 Rating

❓ Frequently Asked Questions

BitjileWhen a match on Bitjile is cancelled or abandoned, how bets are settled depends on the market in which the bet was placed. The general rules are as follows:
  • Full match cancellation: If a match is cancelled before it begins, all bets will be fully refunded.
  • Abandoned after match start: If a match is abandoned before a set amount of play is completed (generally 70% or less), bets on most markets will be voided and stakes refunded.
  • Abandoned after sufficient play: If a match is abandoned after more than 70% of play has been completed, some markets may be settled based on the results at the time of abandonment.
  • Rescheduled match: If a match is rescheduled within 48 hours in the same competition, the original bet may remain valid.
Settlement rules for specific markets are stated on the bet slip. If in doubt, check with Live Chat before placing your bet.

There are several reasons your account may be locked — repeated incorrect password attempts, suspicious login activity, pending KYC verification, or an automatic security lock. First steps to take:
  • Contact us via Live Chat: Live Chat is accessible from any page on the site without logging in. You will need to provide your registered mobile number and NID number.
  • Email Us: Send your account details and a description of your issue to support@bitjile.xyz. You can typically expect a response within 4–6 hours.
  • Password Lock: Entering an incorrect password more than five times will automatically lock the account for 30 minutes — wait it out or use the reset link.
Regarding Balance: Your balance remains safe in the event of a security lock. Only in cases of permanent closure due to a terms violation may the balance be subject to review — and even then, you retain the right to appeal.

You've read the rules — now join Bitjile with confidence.

Transparent rules, fair play, and fast payments — everything is clear at Bitjile. Get started with a 150% welcome bonus.

বাংলা